Method for automatically adjusting help information displayed in an online interactive system

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United States of America Patent

PATENT NO 4964077
SERIAL NO

07104922

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An improvement is disclosed to the conventional field related help/dialog facility in an interactive data entry data processing system. The improvement comprises a technique for tracking the number of times a user has invoked a help/dialog function, comparing that number to a threshold value and then displaying less help/dialog information to the user from that point on. Additionally, the application tracks the number of elapsed days since a functional area has been used. Once the number of elapsed days reaches a threshold, the user is reset to a status in which all the help/dialog information is once again displayed. This is accomplished by building a data base of help/dialogs which are uniquely addressed by the functional area and skill level of the individual user.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATION ARMONK NEW YORK 10504 A CORP OF NYNY

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Eisen, Ivan R Flower Mound, TX 4 330
Morris, Ruth A Dallas, TX 1 255

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