US Patent No: 5,003,577

Number of patents in Portfolio can not be more than 2000

Voice and data interface to a voice-mail service system

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ATTORNEY / AGENT: (SPONSORED)
 

Importance

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Abstract

A user-access interface to a voice message service system (16) includes a voice channel (13) and a data channel (14). The data channel enables the user to interact with the voice-mail service system via a video terminal or display-equipped computer (11) and to print message headers on the terminal or display. The user can then visually scan the headers. The user can then listen to the messages or record new messages via the voice channel. The interactive interface between the terminal or computer and the voice message service system over the data channel is provided by a function (30) executing on the terminal or computer and a function (31) executing on the voice-message service system.

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First Claim

Related Publications

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Patent Owner(s)

Patent OwnerAddressTotal Patents
AMERICAN TELEPHONE AND TELEGRAPH COMPANYMURRAY HILL, NJ3138
AT&T BELL LABORATORIESMURRAY HILL, NJ3372
AT&T INFORMATION SYSTEMS INC.MURRAY HILL, NJ371
AVAYA INC.BASKING RIDGE, NJ2118

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ertz, Douglas J Boulder, CO 4 179
Friedman, Larry A Boulder, CO 1 72
Katamura, William Niwot, CO 2 170
Kwok, Cheuk W Sudbury, MA 1 72
Marinelli, David J Superior, CO 5 196

Cited Art

Patent Info (Count) # Cites Year
 
AVAYA TECHNOLOGY CORP. (4)
4,581,486 Electronic audio communications system with user accessible message groups 53 1982
4,612,416 Integrated message service system 99 1985
4,646,346 Integrated message service system 43 1985
4,790,003 Message service system network 137 1987
 
AT&T INFORMATION SYSTEMS INC. (2)
4,748,656 Personal computer--as an interface between a telephone station set and a business communication system 122 1986
4,763,356 Touch screen form entry system 200 1986
 
NICE SYSTEMS, INC. (1)
4,853,952 Method and apparatus for visual indication of stored voice signals 109 1987

Patent Citation Ranking

Forward Cites

Patent Info (Count) # Cites Year
 
AVAYA INC. (16)
5,355,406 Integrated application controlled call processing and messaging system 68 1993
7,536,437 Presence tracking and name space interconnection techniques 27 2003
7,856,092 Method and apparatus for handling disconnected call 1 2006
7,573,996 Presence based callback 2 2006
8,014,497 Messaging advise in presence-aware networks 0 2006
7,995,742 Outbound dialing decision criteria based 0 2007
8,150,003 Caller initiated undivert from voicemail 0 2007
8,218,735 Messaging advise in presence-aware networks 0 2007
7,769,154 Aggregated perceived presence 4 2008
8,107,597 Messaging advise in presence-aware networks 0 2008
8,108,516 Presence tracking and name space interconnection techniques 1 2008
8,064,574 Messaging advise in presence-aware networks 0 2008
8,050,388 Messaging advise in presence-aware networks 0 2008
7,936,865 Messaging advise in presence-aware networks 0 2008
8,098,799 Messaging advise in presence-aware networks 0 2008
8,301,581 Group compositing algorithms for presence 0 2009
 
MARSHALL FEATURE RECOGNITION, LLC (10)
6,827,259 Method and apparatus for accessing electronic data via a familiar printed medium 34 2000
6,929,182 Method and apparatus for accessing electronic data via a familiar printed medium 37 2001
6,886,750 Method and apparatus for accessing electronic data via a familiar printed medium 42 2001
6,843,411 Method and apparatus for accessing electronic data via a familiar printed medium 43 2001
6,843,419 Method and apparatus for accessing electronic data via a familiar printed medium 16 2001
6,830,187 Method and apparatus for accessing electronic data via a familiar printed medium 69 2001
6,830,188 Method and apparatus for accessing electronic data via a familiar printed medium 38 2001
6,827,267 Method and apparatus for accessing electronic data via a familiar printed medium 69 2001
8,261,993 Method and apparatus for accessing electronic data via a familiar printed medium 0 2009
8,261,994 Method and apparatus for accessing electronic data via a familiar printed medium 0 2009
 
PARUS HOLDINGS, INC. (6)
7,076,431 Robust voice browser system and voice activated device controller 14 2004
7,327,723 Computer, internet and telecommunications based network 4 2004
7,386,455 Robust voice browser system and voice activated device controller 4 2006
7,881,941 Robust voice browser system and voice activated device controller 1 2008
8,098,600 Computer, internet and telecommunications based network 0 2010
8,185,402 Robust voice browser system and voice activated device controller 0 2010
 
APPLE INC. (3)
8,391,844 Voicemail systems and methods 0 2007
7,996,792 Voicemail manager for portable multifunction device 8 2007
8,405,621 Variable rate media playback methods for electronic devices with touch interfaces 0 2008
 
BROADCOM CORPORATION (3)
7,757,956 Modular, portable data processing terminal for use in a radio frequency communication network 17 2006
7,853,254 Modular, portable data processing terminal for use in a radio frequency communication network 0 2008
7,992,788 Method used by a communication device for use in a communication channel 0 2009
 
RESEARCH IN MOTION LIMITED (3)
8,255,835 Method and system for managing unread electronic messages 0 2004
8,291,347 Method and system for managing unread electronic messages 1 2009
8,375,400 Communication device and method for coherent updating of collated message listings 0 2011
 
BCE INC. (2)
7,864,930 Systems and methods for registration and retrieval of voice mail contact information 1 2005
7,587,033 Methods and systems for rendering voice mail messages amenable to electronic processing by mailbox owners 7 2005
 
HITACHI, LTD. (2)
5,825,853 Communication device 4 1996
6,044,136 Telephone terminal and telephone exchange system accommodating the terminal 9 1997
 
NUANCE COMMUNICATIONS, INC. (2)
7,424,433 Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment 1 2003
7,890,594 Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment 0 2008
 
WIRELESS SCIENCE, LLC (2)
8,374,585 System and method for delivering information to a transmitting and receiving device 0 2011
8,355,702 System and method for delivering information to a transmitting and receiving device 0 2011
 
AASTRA DEUTSCHLAND GMBH (1)
8,045,681 Method of operating a telecommunications link between two telecommunications devices which transmits display control commands in a separate data channel 0 2006
 
AT&T CORP. (1)
5,751,791 Network based multimedia messaging method and system 64 1997
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (1)
8,270,949 Systems and methods for audio reminder messages 0 2004
 
CANON KABUSHIKI KAISHA (1)
5,703,936 Communication apparatus receiving information from portable information medium 8 1995
 
COMVERSE, INC. (1)
5,263,080 Telephone message storage system with out-of-band signalling 37 1990
 
DISNEY ENTERPRISES, INC. (1)
5,544,228 Method and apparatus for transmission of full frequency digital audio 28 1993
 
GOOD TECHNOLOGY CORPORATION (1)
7,444,375 Interactive voice and text message system 5 2001
 
GOOGLE INC. (1)
6,658,092 Method, apparatus and computer program product for authorizing re-recording 2 2002
 
HITACHI TELECOM TECHNOLOGIES, LTD. (1)
6,487,279 Telephone terminal and telephone exchange system accommodating the terminal 0 2000
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (1)
6,778,639 Method, apparatus and computer program for authorizing recording of a message 3 2002
 
INTERVOICE LIMITED PARTNERSHIP (1)
5,243,643 Voice processing system with configurable caller interfaces 88 1991
 
MOTOROLA, INC. (1)
6,259,672 Method and apparatus for providing delayed communications within a communication system 0 1997
 
NORTHERN TELECOM INC. (1)
5,187,591 System for transmitting and receiving aural information and modulated data 105 1991
 
OPEN INVENTION NETWORK, LLC (1)
6,690,774 Voice mail witness 5 2001
 
PHASE SYSTEMS LLC (1)
5,521,964 Visual message waiting indication in a telephone voice message system 22 1994
 
PROVEN IDENTITY, LLC (1)
5,303,296 Telephone system 21 1993
 
RIVERRUN TECHNOLOGY (1)
5,526,407 Method and apparatus for managing information 124 1994
 
SUNSHINE DATA VENTURES LLC (1)
6,208,731 Multisensing circuitry for class signals and stutter dial tone in visual message waiting indicator 7 1998
 
UNISYS CORPORATION (1)
5,633,916 Universal messaging service using single voice grade telephone line within a client/server architecture 176 1994
 
VERIZON SERVICES CORP. (1)
6,442,242 Multifunction autoattendant system and method of operation thereof 48 1999
 
VIDEO ROAD DIGITAL INC. (1)
6,144,363 Message status display 46 1996
 
VISUAL ACCESS TECHNOLOGIES, INC. (1)
5,390,236 Telephone answering device linking displayed data with recorded audio message 104 1992
 
OTHER [CHECK PATENT PROFILE FOR ASSIGNMENT INFORMATION] (1)
6,453,021 Public display voice mail system 4 1998