Importance

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Abstract

Disclosed in an apparatus and method for effecting timed-do-not-disturb services in telephone networks. An adjunct computer is associated with the Remote Memory Administration System (RMAS) for switches which include a facility for providing call forwarding services. The adjunct computer is inserted between the RMAS and the switches which it controls. The adjunct includes a processor responsive to subscriber identification and stored class of service information to recognize that timed-do-not-disturb service is to be provided to an identified subscriber station. The processor receives requests for timed-to-not-disturb service via a multiline hunt group associated with a do-not-disturb access number associated with a voice response unit which feeds request signals to the processor and voice prompts to the caller. The processor determines the identity of the subscriber station which is to receive the requested service and the time of the service and generates a programming signal and formats the signal for compatibility with the switch to which the station is connected. The processor also transmits to the switch recent change programming signals originating in the RMAS as well as the programming signals to effectuate the timed-do-not-disturb service. Following programming of the switch incoming calls for the do-not-dusturb subscribers are forward to the adjunct which provides announcement to the caller.

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First Claim