Integrated voice messaging/voice response system

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United States of America Patent

PATENT NO 5179585
SERIAL NO

07642013

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An integrated voice messaging/interactive voice response system in which information given by a caller or known to a system database could be transferred among various application modules of the system is provided. The information is passed in the form of parameters in messages sent by one system module to another.

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Patent Owner(s)

  • OCTEL COMMUNICATIONS CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Andre, Stephen M Fremont, CA 2 116
Davis, Lee A San Rafael, CA 4 145
Fang, Shin-Jou Saratoga, CA 2 116
MacMillan, Jr Duncan J S Los Altos Hills, CA 2 116

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