Method and apparatus for structuring and managing human communications by explicitly defining the types of communications permitted between participants

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United States of America Patent

PATENT NO 5216603
SERIAL NO

07600144

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Abstract

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A method for managing business, social, and/or personal communications utilizing a programmed computer system including certain defining steps. All communications between a set of participants are defined as moves in conversations for declaring specific realizable possibilities or as moves in conversations for producing actions to complete specific possibilities. These conversations are defined as taking place within a set of declared or understood domains of possibilities. A set of conversational roles played by participants in the conversations is defined. Each participant plays at least one conversational role in any conversation. A set of types of incompletions which occur recurringly within the conversations is also defined. A set of types of permitted moves in conversations is defined on the basis of the defined incompletions, the defined roles, and the specific types of incompletions produced by the permitted moves. For each of the types of moves a set of associated data is defined. A conversation record format for the conversations is defined relative to a data base to be created and maintained for the conversations. The method also includes establishing a conversation management program for enabling interactive computer-controlled management of each of a plurality of the conversations of the participants. The program also includes facilities for use of each participant to review new moves by other participants in all conversations in which the participant plays a conversational role.

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Patent Owner(s)

Patent OwnerAddress
SILICON VALLEY BANK3003 TASMAN DRIVE SANTA CLARA CA 95054

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bell, III Chauncey F San Rafael, CA 4 1046
Flores, Carlos F Berkeley, CA 2 452
Graves, Michael J Alameda, CA 31 1206
Ludlow, Juan J Lomas de Santa Fe, MX 2 452
Mora, Raul M Tlalpan, MX 2 452
Winograd, Terry A Stanford, CA 10 1273

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