Management issue recognition and resolution knowledge processor

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5241621
SERIAL NO

07721042

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A knowledge processing system and a method for operating same for interacting with a user of the system. The system includes a user interface for prompting the user to enter information and for receiving entered information from the user. The user interface is coupled during use to a knowledge model processor (10) that includes a Dialogue Control Interpreter (16) that provides structured messages to a user so as to elicit responses from the user concerning Imperatives of the user, Situations of the user, Knowledge known to the user, and Executive Agents known to the user. This information is stored in a User Awarenesses database (18). The Dialogue Control Interpreter operates in accordance with predetermined dialoguing Imperatives (20) to elicit, record, and access user responses in sequences that guide and motivate the user to follow predetermined sequences of thought, based on the recorded User Awarenesses database of Imperatives, Situations, Knowledge, and Executive Agents. The system further includes dialoguing knowledge templates (22) which are designed to enable the user to make an appropriate response to inquiries by the system so as to motivate and guide the user along predetermined sequences of thought.

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Patent Owner(s)

Patent OwnerAddress
HEWLETT-PACKARD DEVELOPMENT COMPANY L P10300 ENERGY DRIVE SPRING TX 77389

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Smart, Ronald G Francestown, NH 1 51

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