US Patent No: 5,243,643

Number of patents in Portfolio can not be more than 2000

Voice processing system with configurable caller interfaces

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Abstract

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A voice mail processing system is provided which comprises a digital computer common-platform operable to communicate through telecommunication lines with an outside environment. Communications between callers and the voice mail processing system are performed through specific caller interfaces that are configurable so as to allow different caller interfaces to each caller to the voice mail processing system. Subscriber profile records that contain caller interface configuration information for each caller can be edited to store desired caller interface configuration information for any caller. Information in any subscriber's profile record is accessed by reference to a caller identification number associated with each caller, generated either by the system or by caller input.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
INTERVOICE LIMITED PARTNERSHIPRENO, NV101

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Polsky, Steven E Irving, TX 5 353
Sattar, Sohail Irving, TX 6 412

Cited Art Landscape

Patent Info (Count) # Cites Year
 
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* Cited By Examiner

Patent Citation Ranking

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Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (1)
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NCR CORPORATION (1)
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* 2009/0172,027 TELEPHONE MENU SELECTION 1 2008
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INTELLECTUAL VENTURES II LLC (1)
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Angel.com Incorporated (6)
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CORUNDUM DATASAFE LLC (1)
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SOUNDESIGNS MULTIMEDIA COMMUNICATION SYSTEMS LTD. (1)
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AT&T LABS, INC. (1)
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UNISYS CORPORATION (2)
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Intervoice Limited Partnership (6)
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* 5,644,631 Method and apparatus for delivering calling services 25 1996
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PHILIPS ELECTRONICS NORTH AMERICA CORPORATION (1)
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AT&T CORP. (2)
6,215,859 Delivery of urgent messages by integrated forced delivery and voice mailbox 30 1997
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* Cited By Examiner