US Patent No: 5,289,368

Number of patents in Portfolio can not be more than 2000

Force management system user interface

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Abstract

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A force management system includes a unique management display system for managing server schedules during a forecast time period. The system generates a schedule management screen which includes a timescale and a set of schedule activity codes for each server juxtaposed with the timescale to indicate the server's availability to respond to an event during the server's schedule. The system also generates a companion performance analysis screen. The performance analysis screen includes a timescale representation of forecast time period intervals, and displays call handling performance data for each interval comparing actual event load during the forecast time period with the event load expected to occur during the forecast time period.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
IEX CORPORATIONRICHARDSON, TX14

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Castonguay, Ronald M Carrollton, TX 2 235
Jordan, Beauford B Dallas, TX 1 92

Cited Art Landscape

Patent Info (Count) # Cites Year
 
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* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

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