Telephone system with ubiquitous agents

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5309513
SERIAL NO

07907997

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A telephone system (10) having an automatic call distributor (12a-c) for receiving calls and distributing the calls to at least one ubiquitous agent associated with the automatic call distributor (12a-c), a switch (20) connected to the automatic call distributor (12a-c), and a device (16) for controlling the switch (20) for connecting the switch (20) to the ubiquitous agents.

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Patent Owner(s)

  • FIRSTPOINT CONTACT TECHNOLOGIES, LLC;WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Rose, James D Fayetteville, GA 3 264

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