Software agent used to provide instruction to a user for a plurality of computer applications

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5317688
SERIAL NO

08023758

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A computing system includes an application object, a computer based training instruction object ('INSTRUCTION object') and an agent engine. The INSTRUCTION object runs concurrently with the application object. The application objects includes a first action processor and a first command processor. The first action processor receives messages which indicate syntactic actions taken by the user and generates semantic commands based on the syntactic actions. The first command processor receives the semantic commands from the first action processor and executes the semantic commands. The INSTRUCTION object receives input from a user through syntactic actions and displays information on a monitor. The information instructs a user as to operation of the first application. The INSTRUCTION object may include an INSTRUCTION action processor and an INSTRUCTION command processor. The INSTRUCTION action processor receives messages which indicate syntactic actions taken by the user and generates semantic commands based on the syntactic actions. The INSTRUCTION command processor receives the semantic commands from the INSTRUCTION action processor and executes the semantic commands. The agent, running a task language program, sends semantic commands to the INSTRUCTION object which direct the INSTRUCTION object as to what information to display. The agent also monitors the application object and the INSTRUCTION object, intercepting semantic commands before they are executed.

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Patent Owner(s)

Patent OwnerAddress
HEWLETT-PACKARD DEVELOPMENT COMPANY L P10300 ENERGY DRIVE SPRING TX 77389

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Packard, Barbara B Los Altos Hills, CA 4 150
Stearns, Glenn Scotts Valley, CA 4 150
Watson, Ralph T San Jose, CA 7 230

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