Service call initiation and feedback interface for a reprographic machine
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Jun 28, 1994
Grant Date -
N/A
app pub date -
Nov 20, 1992
filing date -
Nov 20, 1992
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A service call system for reprographic machines includes an operator initiated calling routine that automatically communicates the machine with a remote diagnostic or service facility. Predetermined data relating to the identity of the machine and the nature of the fault are communicated at the time of the initial call. The system provides for interactive communication to obtain additional information or display status messages at the reprographic machine.
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