Importance

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Abstract

A system for delivering originating country information for international toll-free calls to a subscriber includes three separate processes. The country code is extracted from billing and routing data forwarded by the caller's national telephone network to the communication switching system of the destination country of the call, the originating country code is then inserted in either the calling party number or the destination number depending on subscriber's terminating arrangement and finally, the originating country code is delivered to the international toll-free subscriber before the call is completed. Once received by the subscriber, the originating country information can be used to tailor customized services for the foreign caller such as directing calls to attendants fluent in caller's language, or mapping the originating country code to the country name for display to attendants.

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First Claim