US Patent No: 5,353,219
Number of patents in Portfolio can not be more than 2000
Suggestive selling in a customer self-ordering system
Stats
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Oct 4, 1994
Issued date -
Jun 10, 1993
filing date -
08/075,180
serial no -
In Force
status
Importance
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Abstract
A customer self ordering system is provided for a retail sales store that reduces labor costs, increases efficiency, facilitates managerial tasks and improves customer service. The system provides one or more clusters, each of which is usually operated by a single employee. At least two customer ordering terminals are included with each cluster. A customer enters an order by manipulating a touch screen at each customer ordering terminal. Software for running the customer ordering terminals is designed to be self-teaching, while the proximity of the customer terminal to a cashier terminal at the cluster permits easy customer access of employees for assistance. Terminals may be provided in order preparation areas for displaying customer orders. Additionally, the system operates several managerial subroutines, and the system can accumulate all order data quickly and efficiently for accounting purposes.
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First Claim
Related Publications
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- 15 United States
- 10 France
- 8 Japan
- 7 China
- 5 Korea
- 2 Other
Patent Owner(s)
| Patent Owner | Address | Total Patents |
|---|---|---|
| ERIE COUNTY INVESTMENT CO., THE | LAKEWOOD, CO | 3 |
International Classification(s)
- [Classification Symbol]
- [Patents Count]
Inventor(s)
| Inventor Name | Address | # of filed Patents | Total Citations |
|---|---|---|---|
| Counter, John R | Boulder, CO | 2 | 390 |
| Marcus, Michael P | Lakewood, CO | 2 | 390 |
| Mueller, Raymond J | Plymouth, MI | 73 | 825 |
| Neimeister, Christopher K | Golden, CO | 2 | 390 |
Cited Art
| Patent Info | (Count) | # Cites | Year |
|---|---|---|---|
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| 4,703,423 Apparatus and method for generation of brand name specific advertising media | 117 | 1984 | |
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| 5,077,607 Cable television transaction terminal | 233 | 1989 | |
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| 4,775,935 Video merchandising system with variable and adoptive product sequence presentation order | 391 | 1986 | |
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| 4,547,851 Integrated interactive restaurant communication method for food and entertainment processing | 98 | 1983 | |
Patent Citation Ranking
Forward Cites
| Patent Info | (Count) | # Cites | Year |
|---|---|---|---|
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| 6,119,099 Method and system for processing supplementary product sales at a point-of-sale terminal | 174 | 1997 | |
| 6,064,987 Method and apparatus for providing and processing installment plans at a terminal | 155 | 1997 | |
| 7,546,277 Method and apparatus for dynamically managing vending machine inventory prices | 4 | 1997 | |
| 6,397,193 Method and apparatus for automatically vending a combination of products | 90 | 1998 | |
| 7,606,729 Method and apparatus for facilitating the play of fractional lottery tickets utilizing point-of-sale terminals | 10 | 1998 | |
| 7,272,569 Method and apparatus for controlling the performance of a supplementary process at a point-of-sale terminal | 14 | 1998 | |
| 6,223,163 Method and apparatus for controlling offers that are provided at a point-of-sale terminal | 139 | 1998 | |
| 6,298,329 Method and apparatus for generating a coupon | 51 | 1998 | |
| 6,298,331 Method and apparatus for selling an aging food product | 62 | 1998 | |
| 6,138,105 System and method for dynamic assembly of packages in retail environments | 53 | 1998 | |
| 6,052,667 Method and apparatus for selling an aging food product as a substitute for an ordered product | 52 | 1998 | |
| 6,687,679 Method and apparatus for determining a progressive discount for a customer based on the frequency of the customer's transactions | 41 | 1998 | |
| 6,405,174 Method and apparatus for defining routing of customers between merchants | 87 | 1998 | |
| 6,374,240 Method and apparatus for maintaining a customer database using license plate scanning | 13 | 1998 | |
| 7,587,333 Method and apparatus for vending products | 5 | 1998 | |
| 7,831,470 Method and apparatus for facilitating electronic commerce through providing cross-benefits during a transaction | 4 | 1998 | |
| 7,236,942 Pre-sale data broadcast system and method | 9 | 1998 | |
| 6,336,104 Method and apparatus for providing and processing installment plans at a terminal | 62 | 1999 | |
| 7,827,057 Method and apparatus for providing cross-benefits based on a customer activity | 8 | 1999 | |
| 7,249,050 Vending machine system and method for encouraging the purchase of profitable items | 11 | 1999 | |
| 7,899,710 Determination and presentation of package pricing offers in response to customer interest in a product | 2 | 1999 | |
| 6,598,024 Method and system for processing supplementary product sales at a point-of-sale terminal | 99 | 1999 | |
| 6,330,548 Method and apparatus for providing and processing installment plans at a terminal | 30 | 2000 | |
| 6,601,036 System and method for dynamic assembly of packages in retail environments | 16 | 2000 | |
| 6,876,978 Method and apparatus for generating a coupon | 5 | 2000 | |
| 6,980,968 Method and apparatus for providing and processing installment plans at a terminal | 13 | 2000 | |
| 6,582,304 System and method for performing lottery ticket transactions utilizing point-of-sale terminals | 25 | 2001 | |
| 7,184,990 Method and apparatus for selling an aging food product | 10 | 2001 | |
| 7,454,381 Method and apparatus for providing and processing installment plans at a terminal | 4 | 2001 | |
| 7,233,912 Method and apparatus for vending a combination of products | 7 | 2002 | |
| 6,847,965 Method and apparatus for maintaining a customer database using license plate scanning | 22 | 2002 | |
| 6,887,153 System and method for performing lottery ticket transactions utilizing point-of-sale terminals | 15 | 2003 | |
| 7,351,142 Method and apparatus for facilitating play of fractional value lottery games | 14 | 2003 | |
| 7,587,334 Method and system for processing supplementary product sales at a point-of-sale terminal | 4 | 2003 | |
| RE40186 Method and apparatus for generating a coupon | 10 | 2003 | |
| 7,194,423 Method and apparatus for determining a progressive discount for a customer based on the frequency of the customer's transactions | 6 | 2003 | |
| 7,894,936 Products and processes for managing the prices of vending machine inventory | 1 | 2004 | |
| 7,218,991 System for vending physical and information items | 11 | 2004 | |
| 7,479,060 System and method for performing lottery ticket transactions utilizing point-of-sale terminals | 3 | 2005 | |
| 7,496,523 Method and apparatus for defining routing of customers between merchants | 5 | 2006 | |
| 7,827,056 Method and apparatus for facilitating electronic commerce through providing cross-benefits during a transaction | 7 | 2006 | |
| 7,895,100 Method and apparatus for providing and processing installment plans at a terminal | 1 | 2006 | |
| 7,547,251 System and method for performing lottery ticket transactions utilizing point-of-sale terminals | 3 | 2006 | |
| 7,494,417 System and method for performing lottery ticket transactions utilizing point-of-sale terminals | 3 | 2006 | |
| 7,499,769 Products and processes for vending a plurality of products via defined groups | 4 | 2006 | |
| 7,885,726 Vending machine system and method for encouraging the purchase of profitable items | 0 | 2006 | |
| 7,841,514 Digital advertisement board in communication with point-of-sale terminals | 0 | 2006 | |
| 7,451,892 Vending machine system and method for encouraging the purchase of profitable items | 5 | 2006 | |
| 7,826,923 Products and processes for vending a plurality of products | 0 | 2006 | |
| 7,856,379 Pre-sale data broadcast system and method | 3 | 2006 | |
| 7,756,746 Method and apparatus for selling an aging food product | 4 | 2007 | |
| 7,726,562 System for vending physical and information items | 0 | 2007 | |
| 7,577,496 System for vending physical and information items | 3 | 2007 | |
| 7,912,581 Products and processes for vending a plurality of products via defined groups | 0 | 2007 | |
| 7,865,265 Products and processes for vending a plurality of products via defined groups | 0 | 2007 | |
| 7,894,937 Method and apparatus for dynamically managing vending machine inventory prices | 0 | 2007 | |
| 7,717,784 Method and apparatus for controlling the performance of a supplementary process at a point of sale terminal | 3 | 2007 | |
| 8,103,520 Method and apparatus for selecting a supplemental product to offer for sale during a transaction | 0 | 2009 | |
| 8,068,933 Products and processes for vending a plurality of products via defined groups | 0 | 2009 | |
| 8,234,164 Method and apparatus for facilitating electronic commerce through providing cross-benefits during a transaction | 2 | 2010 | |
| 8,112,359 Pre-sale data broadcast system and method | 0 | 2010 | |
| 8,121,922 Method and apparatus for providing and processing installment plans at a terminal | 0 | 2011 | |
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| 6,055,513 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce | 447 | 1998 | |
| 7,280,979 Methods and apparatus for intelligent, purpose-based selection of goods and services in telephonic and electronic commerce | 17 | 2000 | |
| 7,739,162 System, method, and business method for setting micropayment transaction to a pre-paid instrument | 4 | 2001 | |
| 7,283,974 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce | 18 | 2002 | |
| 7,437,313 Methods, computer-readable media, and apparatus for offering users a plurality of scenarios under which to conduct at least one primary transaction | 7 | 2002 | |
| 7,792,702 Methods and system for providing offers in real time while preserving confidential information | 4 | 2004 | |
| 7,386,485 Method and system for providing offers in real time to prospective customers | 14 | 2004 | |
| 7,364,068 Methods and apparatus for intelligent selection of goods and services offered to conferees | 11 | 2004 | |
| 8,315,909 Methods and apparatus for intelligent selection of goods and services in point-of-sale commerce | 0 | 2004 | |
| 8,306,908 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce | 0 | 2006 | |
| 7,996,279 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce | 1 | 2007 | |
| 8,201,727 Methods and apparatus for intelligent selection of goods and services offered to conferees | 0 | 2008 | |
| 7,822,647 Method and system for providing real time offers to a user based on obsolescence of possessed items | 7 | 2008 | |
| 7,853,488 Method, program storage device, and apparatus for offering a user a plurality of scenarios under which to conduct a primary transaction | 4 | 2008 | |
| 8,244,613 System, method, and business method for settling micropayment transactions to a pre-paid instrument | 0 | 2010 | |
| 8,315,915 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce | 0 | 2011 | |
| 8,290,829 Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce | 0 | 2011 | |
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| 7,797,077 System and method for managing vending inventory | 7 | 2006 | |
| 7,747,346 System and method for regulating vendible media products | 8 | 2006 | |
| 7,499,768 System and method for offline vending of a media product | 12 | 2006 | |
| 7,447,605 System and method for calibrating a vending apparatus | 7 | 2006 | |
| 7,366,586 System and method for communicating vending information | 19 | 2006 | |
| 7,584,869 Article dispensing system and method for same | 8 | 2007 | |
| 7,853,354 System and method for communicating vending information | 6 | 2008 | |
| 7,787,987 System and method for communicating vending information | 6 | 2008 | |
| 7,988,049 System and method for calibrating a vending apparatus | 3 | 2008 | |
| 8,060,247 System and method for communicating secondary vending options | 0 | 2009 | |
| 8,412,374 System and method for communicating vending information | 0 | 2010 | |
| 8,155,784 System and method for regulating vendible media products | 0 | 2010 | |
| 8,417,380 System and method for communicating vending information | 0 | 2010 | |
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| 6,886,750 Method and apparatus for accessing electronic data via a familiar printed medium | 42 | 2001 | |
| 6,843,411 Method and apparatus for accessing electronic data via a familiar printed medium | 43 | 2001 | |
| 6,843,419 Method and apparatus for accessing electronic data via a familiar printed medium | 16 | 2001 | |
| 6,830,187 Method and apparatus for accessing electronic data via a familiar printed medium | 69 | 2001 | |
| 6,824,057 Method and apparatus for accessing electronic data via a familiar printed medium | 89 | 2001 | |
| 7,717,344 Method and apparatus for accessing electronic data via a familiar printed medium | 3 | 2007 | |
| 7,712,668 Method and apparatus for accessing electronic data via a familiar printed medium | 3 | 2007 | |
| 7,703,683 Method and apparatus for accessing electronic data via a familiar printed medium | 5 | 2007 | |
| 8,261,993 Method and apparatus for accessing electronic data via a familiar printed medium | 0 | 2009 | |
| 8,261,994 Method and apparatus for accessing electronic data via a familiar printed medium | 0 | 2009 | |
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| 7,308,254 Wireless electronic couponing technique | 58 | 1999 | |
| 7,136,634 System and method for displaying information included in predetermined messages automatically | 5 | 1999 | |
| 8,175,921 Location aware product placement and advertising | 0 | 2000 | |
| 6,862,575 Electronic coupon system | 18 | 2000 | |
| 7,343,317 Real-time wireless e-coupon (promotion) definition based on available segment | 85 | 2001 | |
| 7,149,541 System and method for the transfer of digital data to a mobile device | 11 | 2004 | |
| 7,860,450 Wireless electronic couponing technique | 2 | 2007 | |
| 8,090,355 Wireless electronic couponing technique | 0 | 2010 | |
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| 6,978,251 POS registering system capable of changing a sales item to another sales item with simple operation | 0 | 2000 | |
| 7,523,049 Point of sale apparatus | 1 | 2002 | |
| 7,010,499 Computer program capable of changing a sales item to another sales item with simple operation | 0 | 2002 | |
| 6,980,961 Computer program capable of changing a sales item to another sales item with simple operation | 0 | 2002 | |
| 6,947,899 POS registering system capable of changing a sales item to another sales item with simple operation | 0 | 2002 | |
| 7,873,539 Sales slip processor using sales slip processing method, and storage medium used for sales slip processing method | 0 | 2005 | |
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| 8,207,998 Commercial product routing system with video vending capability | 0 | 2000 | |
| 8,315,364 Commercial product telephonic routing system with mobile wireless and video vending capability | 0 | 2003 | |
| 8,111,279 Commercial product routing system with video vending capability | 0 | 2003 | |
| 8,098,272 Commercial product routing system with video vending capability | 0 | 2003 | |
| 8,059,796 Commercial product routing system with video vending capability | 0 | 2003 | |
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| 5,774,868 Automatic sales promotion selection system and method | 263 | 1994 | |
| 7,155,401 Automatic sales promotion selection system and method | 32 | 1998 | |
| 6,928,417 Method, system, and computer-readable medium for an electronic store assistant | 0 | 2000 | |
| 6,622,125 Automatic sales promotion selection system and method | 14 | 2000 | |
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| 7,949,578 Sales force automation and method | 3 | 2007 | |
| 7,516,088 Sales force automation and method | 61 | 2007 | |
| 7,941,341 Sales force automation system and method | 0 | 2009 | |
| 8,271,355 Sales force automation system and method | 2011 | ||
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| 7,650,304 Solicitation to web marketing loop process | 2 | 2000 | |
| 7,567,916 System and method for performing Web based in-view monitoring | 1 | 2000 | |
| 7,970,647 System and method for performing web based in-view monitoring | 0 | 2005 | |
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|
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| 6,672,507 Method and apparatus for printing a billing statement to provide supplementary product sales | 5 | 2000 | |
| 8,438,077 Method and apparatus for providing supplementary product sales to a customer at a customer terminal | 0 | 2003 | |
| 7,467,745 Billing statement customer acquisition system | 1 | 2006 | |
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| 7,801,763 Point of sale computer system delivering composited two- and three-dimensional images | 0 | 2005 | |
| 8,234,171 Point of sale computer system delivering composited two- and three-dimensional images | 0 | 2010 | |
| 8,438,065 Point of sale computer system delivering composited two- and three-dimensional images | 0 | 2012 | |
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| 5,719,781 Transaction display on video/graphics in fuel dispensers | 13 | 1995 | |
| 5,734,851 Multimedia video/graphics in fuel dispensers | 29 | 1997 | |
| 7,546,251 Internet capable browser dispenser architecture | 1 | 2000 | |
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| 7,130,851 System and method for maintaining and displaying user ordered lists | 3 | 2003 | |
| 7,831,572 Maintaining and displaying user ordered lists | 0 | 2006 | |
| 7,676,469 Maintaining and displaying user ordered lists | 1 | 2006 | |
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| 5,969,968 Remote ordering system for restaurant drive-up lane | 25 | 1998 | |
| 6,425,524 Remote ordering device | 16 | 1999 | |
| 6,435,406 Remote ordering device | 43 | 2000 | |
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| 6,334,127 System, method and article of manufacture for making serendipity-weighted recommendations to a user | 136 | 1998 | |
| 6,321,221 System, method and article of manufacture for increasing the user value of recommendations | 205 | 1998 | |
| 6,412,012 System, method, and article of manufacture for making a compatibility-aware recommendations to a user | 139 | 1998 | |
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| 6,011,550 Method and system for expanding and contracting point of sale scrolling lists | 11 | 1997 | |
| 8,225,995 Retail point-of-transaction system, program products, and related methods to provide a customized set of identification data to facilitate a transaction using electronic coupons | 0 | 2010 | |
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| 5,724,522 Method for trying-on apparel electronically while protecting private data | 41 | 1995 | |
| 5,974,400 Trying-on apparel virtually (electronically) while protecting private data using irreversible process | 23 | 1998 | |
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| 6,196,458 Method and apparatus for printing a billing statement to provide supplementary product sales | 65 | 1997 | |
| 6,694,300 Method and apparatus for providing supplementary product sales to a customer at a customer terminal | 76 | 1997 | |
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| 6,996,460 Method and apparatus for providing virtual touch interaction in the drive-thru | 4 | 2003 | |
| RE41449 Method and apparatus for providing virtual touch interaction in the drive-thru | 1 | 2008 | |
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| 6,237,145 System for accessing promotion information and for generating redeemable coupons therefrom | 96 | 1996 | |
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| 5,760,771 System and method for providing structured tours of hypertext files | 149 | 1996 | |
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| 6,072,493 System and method for associating services information with selected elements of an organization | 70 | 1998 | |
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| 5,845,263 Interactive visual ordering system | 180 | 1995 | |
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| 5,806,071 Process and system for configuring information for presentation at an interactive electronic device | 41 | 1995 | |
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| 5,872,568 Application and method for creating a list from pre-defined and user values | 3 | 1996 | |
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| 7,287,002 System for placing product delivery orders through the internet | 8 | 2000 | |
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| 7,110,964 Order processing | 12 | 2003 | |
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| 5,864,824 Electronic cash register system | 4 | 1997 | |
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| 6,049,789 Software pay per use licensing system | 99 | 1998 | |
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| 5,920,312 System and method for building testing and integrating a graphical dynakey user interface | 6 | 1996 | |
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| 6,529,879 Electronic cash register enabling to select recommendation commodities to a customer | 6 | 1999 | |
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| 8,190,483 Computer-based ordering system | 2 | 2007 | |
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| 6,816,974 Method and arrangement for limiting the use of a display device | 4 | 1999 | |
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| 7,962,360 Voice responsive telephone assistant having network upgrade capability | 0 | 2007 | |
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| 7,328,174 Sales enhancement system and method for retail businesses | 1 | 2002 | |
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| 6,332,129 Method and system for utilizing a psychographic questionnaire in a buyer-driven commerce system | 70 | 1998 | |
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| 5,897,623 Interface method for providing information about items on a list for interactive television | 23 | 1996 | |
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| 7,835,946 Interactive customer display system and method | 0 | 2005 | |
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| 5,752,582 Self-service checkout system | 32 | 1996 | |
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| 7,099,832 Method and apparatus for defining routing of customers between merchants | 4 | 2002 | |
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| 7,542,919 Method and apparatus for selecting a supplemental product to offer for sale during a transaction | 13 | 2000 | |
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| 7,052,393 Technique to create targeted lottery systems using electronic media interfaces | 1 | 1998 | |
| 7,247,095 Method and system for marketing and game selection for lottery products | 5 | 2004 | |
Maintenance Fees
| Fee | Large entity fee | small entity fee | micro entity fee | due date |
|---|
| Fee | Large entity fee | small entity fee | micro entity fee |
|---|---|---|---|
| Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
| Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |