Voice directed communications system archetecture
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United States of America Patent
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Oct 4, 1994
Grant Date -
N/A
app pub date -
Aug 24, 1992
filing date -
Aug 24, 1992
priority date (Note) -
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status (Latency Note)
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Abstract
The versatility of a voice directed communications system is enhanced by centralizing voice verification and recognition apparatus and employing a frame relay network to connect such apparatus to individual ones of a plurality of platforms, each operative for establishing telephone calls in response to receipt of verbal directions from respective callers. In addition, each such platform is associated with a communications network node, such as an operator service position system, so that a caller need only dial a few telephone digits, e.g., the digits zero and zero, to access a respective one of the platforms.
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