Voice of the customer acquistion system
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United States of America Patent
Stats
-
Nov 29, 1994
Grant Date -
N/A
app pub date -
Jul 9, 1993
filing date -
Jul 9, 1993
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method of receiving and processing verbal input from a user of a printing machine having at least, a voice input activator, a voice receiver, an output signal connected to a communications medium, and an output receiving station remote from the machine is provided. The method includes the steps of: energizing the input activator, speaking into the voice receiver, receiving the verbal input at the machine, converting the verbal input to a transmittable signal, automatically connecting and transmitting the transmittable signal to the communications medium upon energizing the input activator, receiving the signal at the remote station, processing the information received at the remote station, and deenergizing the input activator.
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Family
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