Machine answer detection

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United States of America Patent

PATENT NO 5371787
SERIAL NO

08024409

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A detector to indicate if a telephone call was answered by an answering machine or a live person includes (to analyze frames): a click detector; a ring detector; a voice detector; an energy detector; and a controller. The controller routes to: a voice analyzer if voice occurred; a ring analyzer if ring started, continues, or ended; a noise detector if there is neither ring nor voice; a click analyzer if a click occurred; an answer analyzer if ring did not start in the frame; and a silence analyzer. The noise detector detects noise; the ring analyzer detects start time, end time, and length of ring; the click analyzer detects click time; the answer analyzer detects call answer time; the silence analyzer detects silence and the time of predetermined lengths of silence; and the voice analyzer detects the first frame of voice and routes to an on-first voice analyzer or to an after-first voice analyzer. Lastly, the on-first voice analyzer determines if the call was answered by an answering machine and routes to a reporter and the after-first voice analyzer determines if the telephone call was answered by an answering machine or a live person and routes to the reporter.

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Patent Owner(s)

Patent OwnerAddress
INTEL CORPORATION2200 MISSION COLLEGE BOULEVARD SANTA CLARA CA 95054

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Hamilton, Chris A Montclair, NJ 12 456

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