Multiple language capability in an interactive system

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United States of America Patent

PATENT NO 5412712
SERIAL NO

08215167

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Abstract

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Announcements from a voice messaging system that either prompt a user for action or provide information to a user are constructed independent of the language in which the announcement is provided to the user. In particular, each announcement is treated as a 'semantic expression' having an announcement identifier. This announcement identifier is mapped into a plurality of rules, each rule providing instructions on how to construct the announcement for a particular language. The rules can recursively call other rules to provide additional flexibility in constructing a particular announcement.

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Patent Owner(s)

Patent OwnerAddress
AVAYA TECHNOLOGY CORP211 MOUNT AIRY ROAD BASKING RIDGE NEW JERSEY 07920 UNITED STATES OF AMERICA

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jennings, Terry D Westminster, CO 5 430

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