US Patent No: 5,448,633

Number of patents in Portfolio can not be more than 2000

Telecommunications system for controlling access to a destination

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ATTORNEY / AGENT: (SPONSORED)
 

Importance

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Abstract

The present invention is a telecommunications system for allowing a business to control customer service. The system is comprised of a switching network and an enhanced services platform. Calls from the customer to the business are routed to the enhanced services platform by the switching network. Using codes acquired from the customer and the switching network, the enhanced services platform identifies a program specified by the business and also retrieves customer information. The information contains an account of telecommunications available, and the customer is connected to the business as long as a pre-determined amount is in the account. Action is taken when a second pre-determined amount remains. The customer is allowed to refresh the account and the enhanced services platform is capable of collecting information from the customer as a pre-requisite to customer service.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
SPRINT COMMUNICATIONS COMPANY L.P.OVERLAND PARK, KS1845
SPRING COMMUNICATIONS COMPANY L.P.OVERLAND PARK, KS6

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jamaleddin, Barbara H Lotawana, MO 1 83
Toader, Adrian Overland Park, KS 4 475
Valdez, Jose A Olathe, KS 1 83
Zaragoza, Ruben J Kansas City, MO 1 83

Cited Art

Patent Info (Count) # Cites Year
 
Bell Telephone Laboratories, Incorporated (2)
4,191,860 Data base communication call processing method 386 1978
4,611,094 Method for customer definable telephone capability 336 1983
 
Aerotel Ltd. (1)
4,706,275 Telephone system 290 1985
 
AMERICAN TELEPHONE AND TELEGRAPH COMPANY (1)
5,164,983 Telemarketing complex performance management system 148 1991
 
AT&T Bell Laboratories (1)
5,181,238 Authenticated communications access service 165 1989

Patent Citation Ranking

Forward Cites

Patent Info (Count) # Cites Year
 
Sprint Communications Company L.P. (16)
5,694,463 System for service control point routing 94 1995
5,675,635 System and method for conducting poll at a processor associated with the originating switch 153 1996
6,470,081 Telecommunications resource connection and operation using a service control point 37 1998
6,373,935 Workstation for calling card fraud analysis 7 1998
5,970,129 Administrative monitoring system for calling card fraud prevention 12 1998
7,106,847 Telecommunication network that provides caller-entered information to a call destination 0 2002
7,099,449 Telecommunication network that provides caller-entered information to multiple call destinations 1 2002
6,768,793 Telecommunications resource connection and operation using a service control point 12 2002
7,298,740 Centralized service control for a telecommunication system 3 2002
7,003,088 Key to correlate a call with call-handling information 2 2002
7,099,454 Caller identification in a communication system 2 2002
7,127,055 Internationally accessible communications 0 2003
7,123,711 Call handling system and method 0 2003
6,978,002 Dynamic routing for a telephone conference call 7 2003
7,076,050 Information correlation system 0 2003
7,062,030 Method and system for handling calls in a communication network 1 2004
 
VERIZON SERVICES CORP. (9)
6,335,927 System and method for providing requested quality of service in a hybrid network 361 1996
7,817,619 Internet long distance telephone service 5 2000
8,094,647 System and method for providing requested quality of service in a hybrid network 5 2001
7,835,344 Transport of caller identification information through diverse communication networks 3 2001
7,830,860 Packet data network voice call quality monitoring 2 2003
7,664,097 Telephone service via networking 8 2004
7,948,968 Network session management 20 2004
7,813,332 Voice call alternative routing through PSTN and internet networks 2 2005
8,379,531 Telephony communication via varied redundant networks 0 2008
 
COMCAST IP HOLDINGS I, LLC (7)
7,804,816 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 1 2005
7,715,371 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 0 2006
8,189,565 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 0 2009
8,170,008 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 0 2009
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8,204,046 Method and apparatus for accessing service resource items that are for use in a telecommunications system 1 2010
8,223,752 Method for accessing service resource items that are for use in a telecommunications system 0 2012
 
SBC PROPERTIES, L.P. (4)
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7,110,512 Method and apparatus for providing prepaid local telephone services 4 2003
7,076,045 System and method for implementing and accessing call forward services 11 2005
 
AT&T INTELLECTUAL PROPERTY I, L.P. (3)
8,027,660 Architecture for managing prepaid wireless communications services 1 2006
7,778,403 System and method for implementing and accessing call forwarding services 1 2007
8,059,808 System and method for implementing and accessing call forwarding services 0 2010
 
CINGULAR WIRELESS II, LLC (3)
8,090,343 Optimized camel triggering for prepaid calling 1 2007
7,983,655 Conditional call treatment for prepaid calls 0 2007
8,090,344 Dynamic location-based rating for prepaid calls 1 2007
 
MCI COMMUNICATIONS CORPORATION (3)
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6,754,181 System and method for a directory service supporting a hybrid communication system architecture 288 1996
6,731,625 System, method and article of manufacture for a call back architecture in a hybrid network with support for internet telephony 255 1997
 
PATENTMARKS COMMUNICATIONS, LLC (3)
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6,473,404 Multi-protocol telecommunications routing optimization 64 2000
7,307,956 Multi-protocol telecommunications routing optimization 10 2002
 
SBC TECHNOLOGY RESOURCES, INC. (3)
5,592,541 Apparatus and method for forwarding incoming calls 180 1995
6,957,058 Prepaid wireless telephone account regeneration in a wireless access protocol system 17 2002
7,206,398 System and method for forwarding call from disconnected telephone number to new telephone number 2 2004
 
AMAZON.COM, INC. (2)
8,341,036 Combining disparate purchases into a single purchase order for billing and shipment 0 2006
7,792,705 Method and system for placing a purchase order via a communications network 5 2007
 
AT&T KNOWLEDGE VENTURES, L.P. (2)
6,954,524 System and method for implementing and accessing call forwarding services 33 2002
7,346,155 System and method for implementing and accessing call forwarding services 4 2007
 
AT&T MOBILITY II LLC (2)
8,180,321 Recovery of lost revenue in prepaid calls 0 2007
8,150,396 Intelligent customer care support 0 2009
 
DISNEY ENTERPRISES, INC. (2)
7,702,752 Method and apparatus for redirection of server external hyper-link references 4 2005
8,117,286 Method and apparatus for redirection of server external hyper-link references 0 2010
 
GLOBAL CROSSING TELECOMMUNICATIONS, INC. (2)
5,619,554 Distributed voice system and method 33 1994
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GRYPHON NETWORKS, INC. (2)
7,158,630 Do-not-call compliance management for predictive dialer call centers 23 2003
7,194,075 System and process for automatic storage, enforcement and override of consumer do-not-call requests 4 2004
 
XIUS HOLDING CORP. (2)
6,704,563 Systems and methods for prerating costs for a communication event 27 1999
7,486,945 Systems and methods for prerating costs for a communication event 4 2004
 
ALCATEL USA, CORP. (1)
5,598,464 Method and apparatus for providing local number portability 109 1995
 
AMAZON TECHNOLOGIES, INC. (1)
6,907,315 Method and system for displaying and editing of information 8 2003
 
American Telephone and Telegraph Company, AT&T Bell Laboratories (1)
7,242,754 System and method for implementing and accessing call forwarding services 7 2003
 
AT&T IPM CORP. (1)
5,563,933 Method and apparatus for facilitating the completing of telephone regional toll-free calls from outside the region 35 1994
 
AT&T Knowledge Ventures, B.P. (1)
7,227,940 System and method for implementing and accessing call forwarding services 8 2006
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (1)
5,600,710 Method for providing a recorded message to a telephone caller when called number is busy 50 1995
 
EBAY INC. (1)
5,953,398 Prepaid long-distance telephone service system with flexible operating parameters 92 1997
 
FUJITSU LIMITED (1)
5,867,565 Intelligent network having service control node and service switching node for achieving traffic data collection processing 18 1996
 
Grayphon Networks, Inc. (1)
6,788,773 System and process for automatic storage, enforcement and override of consumer do-not-call requests 28 2000
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (1)
5,926,535 Third party call control 22 1996
 
KDDI CORPORATION (1)
5,646,984 Payer-variable exchange system 22 1995
 
LUCENT TECHNOLOGIES INC. (1)
6,208,853 Methods for registering a warranty for a wireless device 29 1998
 
MOTOROLA MOBILITY LLC (1)
5,710,972 Method and apparatus for deferring zone resistrations from a PSU-pager when the PSU's own call rate is less than or equal to a transmitted threshold 11 1995
 
QWEST COMMUNICATIONS INTERNATIONAL INC. (1)
6,301,350 System and method for call handling 115 1995
 
ROCKWELL SEMICONDUCTOR SYSTEMS, INC. (1)
6,754,327 Standalone ACD system with native signaling system 7 capability 1 1998
 
VERIZON PATENT AND LICENSING INC. (1)
8,130,914 Calling card having an associated pre-recorded personal greeting 0 2006
 
WORLDCOM, INC. (1)
6,690,654 Method and system for multi-media collaboration between remote parties 54 1998
 
Other [Check patent profile for assignment information] (1)
5,568,541 System and method for adding a surcharge to the cost/call for telephone solicitations 25 1994