Language accommodated message relaying for hearing impaired callers
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United States of America Patent
Stats
-
Dec 12, 1995
Issued Date -
N/A
app pub date -
Sep 1, 1994
filing date -
Nov 4, 1993
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A call between a caller using a telephone device for the deaf (TDD) using a one of a number of languages and another including a TDD user is connected by automatically prompting the TDD caller for calling information, automatically identifying the language being used, parsing the received calling information in the appropriate language to determine a forward number, selecting a communication assistant (CA) capable of speaking in the language routing the call to the selected CA, and connecting the call. One embodiment involves storing the forward number before routing the call so the selected CA can press a single button to connect the call. According to an embodiment of the invention, the calling information is passed directly to a number of language specific parsers and the successful parser determines the language being used.
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Family
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