Automatic call distribution system with an ISDN compatible call connection system and method
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United States of America Patent
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Jun 11, 1996
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N/A
app pub date -
Nov 16, 1992
filing date -
Nov 16, 1992
priority date (Note) -
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Abstract
An automatic call distributor system (28) with an automatic call distributor (20) for selectively interconnecting telephonic calls from external telephonic units (32) of an external telephonic network (34) to a plurality of Integrated Services Digital Network (ISDN) interior telephonic units (30) with ISDN characteristics and a microprocessor (50) in the ISDN telephonic unit (30) for controlling the ISDN telephonic unit (30) to alter and enhance performance characteristics of the ISDN telephonic unit (30) in an automatic call distribution environment.
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