Communications system using a central controller to control at least one network and agent system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5546452
SERIAL NO

08398950

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A communications system and method for automatically making telephone routing decisions with 'global authority' based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.

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Patent Owner(s)

  • CISCO TECHNOLOGY, INC.;GOETEL COMMUNICATIONS CORP.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Andrews, G Wayne Amherst, NH 7 1581
Davis, Charles R Stow, MA 34 1659
Johnson, Lawrence E Sudbury, MA 12 936
Kelly, James P Newbury, MA 25 1412
Milano, Jr Vincent J Westwood, MA 3 815
Stern, Jerry A Sudbury, MA 3 815
Webber, Steven H Groton, MA 3 815

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