Automated calling system with database updating

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United States of America Patent

PATENT NO 5559867
SERIAL NO

08262923

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An automated phone calling system includes a database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the database are selected based on the data fields associated therewith. A recorded voice message is transmitted to callees through a plurality of outgoing phone lines, and callees are prompted to enter one of several TOUCH TONE codes, which is recorded. The database record for the callee is automatically updated based on the TOUCH TONE response code, so that the updated field may be used to select whether to send a future call to the callee.

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Patent Owner(s)

Patent OwnerAddress
CASSIDIAN COMMUNICATIONS INC42505 RIO NEDO TEMECULA CA 92589-9007

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Arnold, Scott Indianapolis, IN 23 1128
Arnold, William D Indianapolis, IN 38 1420
Langsenkamp, Al Indianapolis, IN 8 359

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