Method and apparatus for communications monitoring

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5590171
SERIAL NO

08517648

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method and apparatus for allowing a communication from a calling party (120) to a called party (130) to be monitored by a monitoring party (140) and/or recorded (180, 190). Upon receipt of a communication, the service node (180) of the system reads identification information associated with the communication and establishes a bridge for the communication between the calling party (120) and the called party (130), and establishes a bridge from the communication to a monitoring party (140) and/or to a recorder ( 180, 190) in accordance with the identification information. In response to receiving an indication from the monitoring party (140) to tear down the bridge, the system tears down the bridge. However, the communication remains connected between the calling (120) and called (130) parties. Neither the calling party (120) nor the called party (130) are aware of the monitoring or of the recording of the communication or of the discontinuation of the monitoring.

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Patent Owner(s)

Patent OwnerAddress
BELLSOUTH INTELLECTUAL PROPERTY GROUP INC1155 PEACHTREE STREET N E SUITE 16E02 ATLANTA GA 30309

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Howe, Wayne Alpharetta, GA 3 497
Malik, Dale Dunwoody, GA 111 3372

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