Method and apparatus for prioritizing telephone calls
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United States of America Patent
Stats
-
Apr 29, 1997
Grant Date -
N/A
app pub date -
Feb 7, 1995
filing date -
Feb 7, 1995
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method and apparatus for prioritizing telephone calls that allow the caller to specify priority criteria relating to a call and the recipient to specify priority criteria relating to the treatment of incoming calls. The caller designates priority of the call based on specified priority criteria. The caller's specified priority criteria is stored in a database in the telephone service provider's network, is retrieved from the database when the caller places a call and is transmittal with the call through the telephone network. The call recipient designates specified priority criteria for incoming calls. The call recipient's specified priority criteria is stored in a database and is retrieved from the database in response to incoming calls. The treatment of a call, i.e. connection, termination or redirection, is based on comparison of the caller's specified priority criteria and the call recipient's specified priority criteria.
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