US Patent No: 5,638,430

Number of patents in Portfolio can not be more than 2000

Call validation system

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A system and method for validating pieces of information associated with a telephone call. An operator console receives a call having one or more pieces of information that are to be validated. The operator console sends a validation request to a validation system. The validation system includes a database that stores instructions that define at least a part of a validation procedure corresponding to the validation request. The validation system returns a validation response to the operator console which subsequently indicates that the telephone call can be completed.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

Patent OwnerAddressTotal Patents
GLOBAL CROSSING TELECOMMUNICATIONS, INC.CEDAR RAPIDS, IA21

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Busch, Eric M Cedar Rapids, IA 17 814
Feltz, Kristi T Cedar Rapids, IA 26 1668
Hogan, Steven J Cedar Rapids, IA 25 1624
Murdock, Douglas R Cedar Rapids, IA 25 1624
Tangeman, Michael R Cedar Rapids, IA 13 673
Vercande, David J Cedar Rapids, IA 15 781

Cited Art Landscape

Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (1)
* 4,577,061 Arrangement for a pay telephone payment system utilizing a payment card within the telecommunication system 84 1984
 
VERIZON PATENT AND LICENSING INC. (1)
* 5,222,120 Long distance telephone switching system with enhanced subscriber services 206 1990
 
AT&T IPM CORP. (1)
* 5,450,479 Method and apparatus for facilitating the making of card calls 89 1992
 
AT&T Bell Laboratories (5)
* 5,195,086 Multiple call control method in a multimedia conferencing system 338 1990
* 5,003,584 Method and apparatus for the billing of value-added communication calls 286 1990
* 5,163,086 Telephone network credit card calling apparatus and method of operation to determine validation and fraudulent use of credit cards in placing telephone calls 117 1990
* 5,287,403 Method and apparatus for processing telephone calls charged to credit cards 71 1992
* 5,311,594 Fraud protection for card transactions 330 1993
 
GILBARCO INC. (1)
* 4,625,081 Automated telephone voice service system 384 1982
 
Network Access Corporation (1)
* 4,782,519 Method and apparatus for enhancing the operating capabilities of a telephone switching system 89 1986
 
Bell Telephone Laboratories, Incorporated (2)
* 4,791,640 Call charging arrangement 58 1985
* 4,893,330 Method and apparatus for restricting credit card communication calls 100 1989
 
MARSHALL PATENT HOLDINGS, LLC (1)
* 5,068,891 Credit control system for long distance telephone services 209 1989
 
Aerotel Ltd. (1)
* 4,706,275 Telephone system 340 1985
 
SOUTHWESTERN BELL TELEPHONE COMPANY (1)
* 4,685,127 System for converting a No. 5 crossbar telephone switching central office to a conforming equal access central office 45 1985
 
WESTERN ELECTRIC COMPANY, INCORPORATED (1)
* 4,611,096 Telephone office service assist and handoff 219 1983
* Cited By Examiner

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
Other [Check patent profile for assignment information] (1)
8,682,745 Method for selectively verifying or blocking remote purchase requests 0 2012
 
AZURE SOLUTIONS LIMITED (1)
* 5,754,632 Management of communications networks 5 1995
 
GLOBAL CROSSING TELECOMMUNICATIONS, INC. (1)
* 5,873,099 System and method for maintaining redundant databases 48 1995
 
XIUS HOLDING CORP. (2)
6,704,563 Systems and methods for prerating costs for a communication event 33 1999
7,486,945 Systems and methods for prerating costs for a communication event 7 2004
 
GRYPHON NETWORKS, INC. (1)
7,194,075 System and process for automatic storage, enforcement and override of consumer do-not-call requests 9 2004
 
Grayphon Networks, Inc. (1)
6,788,773 System and process for automatic storage, enforcement and override of consumer do-not-call requests 35 2000
 
UPAID SYSTEMS, LTD. (2)
7,248,855 Convergent communications system and method with a rule set for authorizing, debiting, settling and recharging a mobile commerce account 65 2002
7,308,087 Enhanced communication platform and related communication method using the platform 29 2003
 
SBC PROPERTIES, L.P. (1)
* 7,181,421 Method and system for tracking computer system usage through a remote access security device 3 2005
 
GLOBAL TEL*LINK CORPORATION (1)
8,948,350 Telecommunication call management and monitoring system with voiceprint verification 0 2008
 
USC TELCOM, INC. (2)
* 5,819,029 Third party verification system and method 94 1997
* 6,070,241 Third party verification system and method 70 1998
 
OPEN NETWORK SOLUTIONS, INC. (6)
6,745,259 OPEN NETWORK SYSTEM FOR I/O OPERATION INCLUDING A COMMON GATEWAY INTERFACE AND AN EXTENDED OPEN NETWORK PROTOCOL WITH NON-STANDARD I/O DEVICES UTILIZING DEVICE AND IDENTIFIER FOR OPERATION TO BE PERFORMED WITH DEVICE 24 2001
6,694,387 System for enabling smart card transactions to occur over the internet and associated method 45 2002
6,684,269 System and method for enabling transactions between a web server and a smart card, telephone, or personal digital assistant over the internet 132 2002
6,850,996 System and method for enabling transactions between a web server and an automated teller machine over the internet 64 2003
6,907,476 Open network system and method for I/O operations with non-standard I/O devices using an extended open network protocol 30 2004
7,984,172 System and method for transacting communication over an open network 1 2005
 
AT&T INTELLECTUAL PROPERTY I, L.P. (1)
7,657,009 Call block disabler 3 2006
 
ANitec Verification, Inc. (1)
6,275,940 Methods for verifying information during telemarketing operations 58 2000
 
VALUE-ADDED COMMUNICATIONS, INC. (2)
9,014,355 Telecommunication revenue management system 0 2004
8,929,524 System and method for determining and associating tariff rates for institutional calls 0 2009
 
TEKNO INDUSTRIES, INC. (1)
* 6,393,113 Means for and methods of detecting fraud, lack of credit, and the like from the SS# 7 system network 30 1998
 
VERIZON PATENT AND LICENSING INC. (11)
7,817,619 Internet long distance telephone service 10 2000
* 6,636,592 Method and system for using bad billed number records to prevent fraud in a telecommunication system 2 2001
7,830,860 Packet data network voice call quality monitoring 4 2003
7,664,097 Telephone service via networking 12 2004
7,948,968 Network session management 89 2004
7,813,332 Voice call alternative routing through PSTN and internet networks 2 2005
* 7,366,289 Domestic origination to international termination country set logic 0 2005
7,483,417 Telephony communication via varied redundant networks 4 2006
8,976,782 Network session management for telephony over hybrid networks 0 2007
8,379,531 Telephony communication via varied redundant networks 1 2008
8,553,681 Telephone service via packet-switched networking 0 2010
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (1)
* 5,940,493 System and method for providing directory assistance information 35 1996
 
EUBIQUITY, INC. (2)
8,489,401 Script compliance using speech recognition 1 2007
8,990,090 Script compliance using speech recognition 0 2013
 
WEST CORPORATION (30)
* 6,401,066 Automated third party verification system 79 1999
7,191,133 Script compliance using speech recognition 31 2001
6,990,454 Automated third party verification system 20 2001
6,819,758 Method, system, and computer-readable media for performing speech recognition of indicator tones 0 2002
6,804,331 Method, apparatus, and computer readable media for minimizing the risk of fraudulent receipt of telephone calls 26 2002
7,403,967 Methods, apparatus, and computer readable media for confirmation and verification of shipping address data associated with a transaction 0 2002
6,937,702 Method, apparatus, and computer readable media for minimizing the risk of fraudulent access to call center resources 6 2002
7,130,800 Third party verification system 15 2002
8,180,643 Script compliance using speech recognition and compilation and transmission of voice and text records to clients 2 2003
7,664,641 Script compliance and quality assurance based on speech recognition and duration of interaction 12 2003
7,739,115 Script compliance and agent feedback 10 2003
7,966,187 Script compliance and quality assurance using speech recognition 10 2003
7,206,746 Third party verification system 4 2005
7,225,133 Automated third party verification system 6 2005
7,203,653 Automated third party verification system 4 2005
7,716,055 Apparatus and method for verifying transactions using voice print 14 2006
7,457,754 Automated third party verification system 3 2007
7,533,024 Automated third party verification system 5 2007
7,739,326 System, method, and computer readable media for confirmation and verification of shipping address data associated with transaction 0 2008
7,788,102 Automated third party verification system 3 2008
7,895,043 Automated third party verification system 2 2008
8,095,369 Apparatus and method for verifying transactions using voice print 0 2010
8,239,444 System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction 0 2010
8,046,230 Automated third party verification system 1 2010
8,849,671 Automated third party verification system 0 2011
8,219,405 Automated third party verification system 3 2011
8,768,709 Apparatus and method for verifying transactions using voice print 0 2011
8,532,997 Automated third party verification system 1 2012
8,817,953 System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction 0 2012
8,954,331 Automated third party verification system utilizing a video file 0 2013
 
GRAPE TECHNOLOGY GROUP, INC. (3)
* 5,943,417 Method and system for personalized directory assistance services 51 1998
7,110,520 Method and system for directory assistance services 1 1999
6,396,920 System for selectively providing a higher level of directory assistance services 26 1999
 
TELEMARKETING COMPLIANCE TECHNOLOGIES CORPORATION (1)
* 6,130,937 System and process for automatic storage, enforcement and override of consumer do-not-call requests 49 1997
 
COMCAST IP HOLDINGS I, LLC (1)
8,938,062 Method for accessing service resource items that are for use in a telecommunications system 0 2012
 
JOAO BOCK TRANSACTION SYSTEMS, LLC (1)
7,096,003 Transaction security apparatus 119 2001
 
WEST BUSINESS SOLUTIONS, LLC (8)
8,108,213 Script compliance and quality assurance based on speech recognition and duration of interaction 0 2010
8,229,752 Script compliance and agent feedback 0 2010
8,219,401 Script compliance and quality assurance using speech recognition 2 2011
8,326,626 Script compliance and quality assurance based on speech recognition and duration of interaction 0 2011
8,811,592 Script compliance using speech recognition and compilation and transmission of voice and text records to clients 0 2012
8,484,030 Script compliance and quality assurance using speech recognition 0 2012
8,352,276 Script compliance and agent feedback 0 2012
8,504,371 Script compliance and agent feedback 0 2012
 
VESTA CORPORATION (1)
* 6,516,056 Fraud prevention system and method 82 2000
 
QWEST COMMUNICATIONS INTERNATIONAL INC. (1)
* 6,269,399 Gateway system and associated method 30 1997
 
FRANCE TELECOM (1)
* 7,961,852 Method and device for transmitting requests from a requesting machine to a domain name server 1 2004
 
ALCATEL (1)
* 6,519,331 Telecommunications system, service control point and method for pre-screening telephone calls to help prevent telephone toll fraud 10 2000
 
SEARCHLITE ADVANCES, LLC (4)
6,714,919 Device for selectively blocking remote purchase requests 32 2000
* 7,158,947 Method for selectively blocking remote purchase requests 9 2004
7,657,460 Device for selectively blocking remote purchase requests 5 2006
* 8,180,687 Method for selectively verifying or blocking remote purchase requests 1 2010
 
VERIZON SERVICES CORP. (1)
7,486,660 Transport of caller identification information through diverse communication networks 0 2001
* Cited By Examiner