Automated system and method for voice processing
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United States of America Patent
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-
Aug 5, 1997
Grant Date -
N/A
app pub date -
Dec 14, 1995
filing date -
Dec 14, 1995
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An automated method and system for voice processing is used with a plurality of voice mail boxes each of which is assigned to a corresponding one of a plurality of subscribers and is operative to receive and store a plurality of voice messages. After playback of the stored message has begun, playback may be suspended and a response may be generated by a subscriber (the called party) to the previous message segment. The response is directed to a selected destination and may include attachment of the message segment. Playback may thereafter be resumed and suspended in the same manner so as to form multiple responses to the stored message. Multiple responses to the same destination are concatenated so as to form a single concatenated response.
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