Switching device independent computer-telephone integration system
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United States of America Patent
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Aug 5, 1997
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N/A
app pub date -
Feb 18, 1994
filing date -
Feb 18, 1994
priority date (Note) -
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Abstract
A switching device independent computer-telephone integration system including a computer; an established set of telephone functions for commanding the computer; a library including a plurality of telephone switching device commands for a number of different types of switching devices; and a state machine, operable on the computer, for translating the switching device commands into equivalent established telephone functions for uniformly processing incoming telephone calls independent of switching device dependent commands.
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