Application of groupware to ISO 9000 registration via facilitated work sessions

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United States of America Patent

PATENT NO 5664183
SERIAL NO

08466857

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A network application for automatically formatting and printing documents to be used as training and planning manuals to be used by organizational personnel in preparation for an ISO 9000 audit. The outputted documents can also be educational manuals for dispersing among organizational personnel common information for integrated strategic planning in preparation for the ISO 9000 audit. Facilitated collaborative work sessions among work groups inputting and sharing comments and ideas provide starting data to the network application.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONARMONK NEW YORK 10504

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cirulli, Philip James Endicott, NY 1 38
Heinlein, Philip David Binghamton, NY 7 216
James, Byron David Johnson City, NY 1 38
Telfer, Deborah Marsh Vestal, NY 1 38

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