Method and apparatus for handling a complaint
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United States of America Patent
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-
Sep 16, 1997
Grant Date -
N/A
app pub date -
Feb 22, 1995
filing date -
Feb 22, 1995
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method and apparatus for handling a complaint and associated response in a computer by way of a telecommunications network is provided. The complaint handling method includes the steps of receiving a complaint, notifying the subject of the complaint, receiving a response to the complaint from the subject, and storing the complaint and associated response on a publicly accessible computer bulletin board.
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Cited Art Landscape
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