Apparatus and method for diagnosing printing machine operation with facsimile transmitted dialog screens
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United States of America Patent
Stats
-
Dec 2, 1997
Grant Date -
N/A
app pub date -
Nov 22, 1995
filing date -
Nov 22, 1995
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A system, including a printing system and a remote diagnostic facility, is provided for performing a diagnostic operation relative to the printing system by reference to electronic data corresponding with one or more dialog screens stored in a memory of the printing system. In practice, a telecommunication link is formed between a facsimile transmission system of the printing system and a facsimile receiving system of the remote diagnostic facility, and the electronic data corresponding with the one of the one or more dialog screens is specified for transmission thereof across the communication link. When an event occurs, the electronic data corresponding with the one of the one or more dialog screens is transmitted from the facsimile transmission system to the facsimile receiving system, a print is produced, at the remote diagnostic facility, with the transmitted electronic data, and a diagnostic operation is performed with the print.
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