Method and system for case-based reasoning utilizing a belief network
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United States of America Patent
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Feb 3, 1998
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N/A
app pub date -
Jun 29, 1994
filing date -
Jun 29, 1994
priority date (Note) -
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Abstract
An improved method and system for performing case-based reasoning is provided. A belief network is utilized by the preferred case-based reasoning system for assisting a user in problem resolution. After resolving a problem of a user, the preferred embodiment of the present invention updates the probabilities in the belief network so as to provide for a more accurate problem resolution upon the next invocation of the preferred embodiment. The belief network of the preferred embodiment contains six data types relating to a problem resolution scenario. The data types utilized by the belief network of the preferred embodiment include: issues, causes, resolutions, symptoms, terms, and alternates.
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