System for customer configuration of call routing in a telecommunications network
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United States of America Patent
Stats
-
Mar 31, 1998
Grant Date -
N/A
app pub date -
Feb 10, 1995
filing date -
Jan 27, 1992
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
In a telecommunications network operable for routing calls such as 800 calls, to a plurality of customer destinations, a system allows the customer to configure the routing of calls by entering selected call routing criteria such as a call-routing map associated with a time frame for implementation thereof included as part of an overall routing plan. The routing map includes the desired allocation of calls placed from a customer defined origination region to selected ones of the customer's call receiving destinations. Using the customer supplied criteria, the system then composes a set of call-handling statements, also called time features, which the network then compiles into an executable routing scheme for translating the dialed number into the physical number associated with the selected customer destination.
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