Multiply accommodated message relaying for hearing impaired callers
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United States of America Patent
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-
Apr 28, 1998
Issued Date -
N/A
app pub date -
Jun 7, 1995
filing date -
Nov 4, 1993
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A call between a caller using a telephone device for the deaf (TDD), and requiring one or more types of expertise from a calling assistant, and another person, including a TDD user, is connected by automatically prompting the TDD caller for calling information, automatically identifying the expertise needed, including the language being used, selecting a communication assistant (CA) capable of speaking in the language and other expertise, routing the call to the selected CA, and connecting the call.
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