Method and apparatus for automatically sending and receiving modifiable action reports via e-mail
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United States of America Patent
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Aug 4, 1998
Grant Date -
N/A
app pub date -
Feb 10, 1997
filing date -
Feb 10, 1997
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method and apparatus for assisting delivery of fax documents over a value-added network, such as a store-and-forward network. If an initial delivery attempt is unsuccessful, the network automatically sends an e-mail to the sender of the fax document indicating the status of the fax delivery and reasons for the document's non-delivery. The sender of the fax is prompted to choose from selectable options included in the e-mail which provide instructions to resolve the delivery problem. Upon receipt of an e-mail response, the network automatically decodes the selected options and uses the chosen options to resend the fax document and automatically resolve the delivery problem.
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