Method for providing customer on-line support via prepaid internet access
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Sep 8, 1998
Issued Date -
N/A
app pub date -
Nov 6, 1995
filing date -
Jun 6, 1995
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A method for a sponsor/vendor to provide customer on-line help support for consumer products such as software includes providing a prepaid Internet access account which is supplied with the consumer product. Upon accessing the Internet the customer is 'hot-linked' to the domain of the sponsor/vendor where help queries can be input and help answers received, either in real time or in a time delayed fashion via E-mail. The sponsor/vendor can mandate a tour of the domain for marketing purposes prior to allowing access to on-line help services. Finally, registration of the customer is promoted since registration can be made an integral part of the log on procedure.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully