Interactive voice response system for banking by telephone
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United States of America Patent
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Oct 20, 1998
Issued Date -
N/A
app pub date -
Mar 20, 1996
filing date -
Mar 31, 1994
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An interactive voice response system provides voice prompts that supply information to a user, request data from the user, and present the user with a plurality of selectable options. The user can first select one or more options by providing one or more letters of the alphabet corresponding to one or more of the selectable options. If the letter or letters that are provided correspond to more than one selectable option, the user further selects one of the options from among the selectable options corresponding to the one or more letters.
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Family
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Cited Art Landscape
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