System and associated method for concatenated messaging

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United States of America Patent

PATENT NO 5832060
SERIAL NO

08665137

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method for call back messaging is disclosed. The method allows a calling party to provide name and number information for automatic delivery to a called party in instances where the called party does not answer the incoming call, or where the line of the called party is busy. The method of the present invention may include the steps of processing an exception for an incoming call from the calling party to the called party, playing at least a first announcement to the calling party to provide the calling party an opportunity to provide information to the called party, processing information provided by the calling party, placing at least a first call to the called party to attempt to deliver the information provided by the calling party and playing at least a first message to the called party, the first messaging containing the information provided by the calling party.

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Patent Owner(s)

Patent OwnerAddress
QWEST COMMUNICATIONS INTERNATIONAL INC1801 CALIFORNIA STREET SUITE 900 DENVER CO 80202

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Boggs, George J Nederland, CO 3 207
Corlett, Renata NA Louisville, CO 1 112
Siegel-Jacobs, Karen Boulder, CO 8 1917
Vienneau, Lorraine M Phoenix, AZ 2 209

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