Automated travel service management information system
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United States of America Patent
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-
Nov 3, 1998
Grant Date -
N/A
app pub date -
Jan 23, 1996
filing date -
Jan 23, 1996
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method (1000) of automatically managing travel service information is provided. The method generates a business entity profile and individual profile for customers (1004, 1006), and stores the information in a relational database. Customer reservation services information retrieved from all available sources is also stored in the same database (1010). Consequently, the customer reservation services information and the profile information is made available, simultaneously, for use by an agent in processing a customer's travel request (1013).
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