Reservation software employing multiple virtual agents

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5832454
SERIAL NO

08547477

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A reservation program provides for greater speed and ease of use than has been possible with existing systems. In a typical implementation, the reservation software is run on a personal computer connected to a server node through a dial up line. The server node is in turn connected to a computer reservation system such as SystemOne, Apollo, Sabre, etc. Using embedded rules, the program and its transparent server node combine user inputs and preferences to extract options in real time for near-immediate presentation to the user of multiple priced itineraries. In one embodiment, the user is offered three priced itineraries from which to make a choice. Offering multiple priced itineraries minimizes user frustration and obviates the need for multiple tries to get the desired booking. Overlapping of operations enables the reservation software to present priced itineraries to the user within a short time of the user completing his or her travel request. In one embodiment, the network is working even while the user is finalizing the route of travel. The reservation software may be used to make complete travel arrangements including airline, hotel and car reservations.

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Patent Owner(s)

  • DOCUNET, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jafri, Sajid H Flower City, CA 2 171
Jafri, Vajid H Flower City, CA 6 178

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