Method and apparatus for establishing communications with a remote node on a switched network based on hypertext dialing information received from a packet network
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United States of America Patent
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Nov 17, 1998
Grant Date -
N/A
app pub date -
Nov 28, 1995
filing date -
Nov 28, 1995
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An Internet type access system includes an autodialer for automatically establishing communications with a merchant's facility over a switch network while maintaining Internet connectivity over a packet data network. The autodialer, in combination with the merchant's server, coordinates between the Internet session and the newly established switched connectivity, the session history from the prior Internet session being supplied to a sales representative receiving the autodialed call. The sales representative is provided with a terminal for controlling the merchant's server to push data to the client in response to the interactive session simultaneously conducted over the switched network.
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