Monitoring of service delivery or product manufacturing
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United States of America Patent
Stats
-
Jan 26, 1999
Grant Date -
N/A
app pub date -
Aug 1, 1996
filing date -
Aug 1, 1996
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A system (10) is provided for monitoring services or products. The system (10) includes an interface (12, 18) which can receive criteria information (14) specifying an unacceptable level for services or products. The interface (12, 18) can also receive services or products information (20) relating to the services or products. A database (16), which is coupled to the interface (12, 18), stores the criteria information (14). A processor (22, 27) is coupled to the database (16) and the interface (12, 18). The processor (22, 27) can identify non-random patterns in a predefined danger zone in order to determine when the services or products are approaching the unacceptable level specified in the criteria information (14), thereby monitoring the services or products.
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