Provisioning technique for customer service
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United States of America Patent
Stats
-
Feb 9, 1999
Grant Date -
N/A
app pub date -
Oct 27, 1997
filing date -
Oct 27, 1997
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
The need for manual verification of service on a desired cross-connect in a cross-connect system prior to provisioning may be eliminated by modifying the logic of the cross-connect system to take account of an internal indication characteristic of whether service is present on the cross-connect. Upon receipt of a NORMAL command, the cross-connect system only executes the command to disconnect the cross-connect when no service is present. However, upon receipt of a FORCED command, the cross-connect system executes the command to disconnect the cross-connect irrespective of the existence of any service thereon. Moreover, in response to an indication of service and denial of the NORMAL command, a FORCE command may be issued instead to effect disconnection of the cross-connection with such disconnection is desired irrespective of the existence of service thereon.
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