Apparatus and method for scheduling a telephone call
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United States of America Patent
Stats
-
Feb 16, 1999
Grant Date -
N/A
app pub date -
Nov 14, 1996
filing date -
Nov 14, 1996
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A calendar system within a telephone system includes an interface for obtaining information from a calling party, calendar data which includes a calendar for a called party, and an agent. The agent, in response to a request to schedule a telephone call with the called party, searches the calendar of the called party to determine an available slot for the telephone call. After confirming that the available slot for the telephone call is acceptable to the calling party, the agent schedules the telephone call in the available slot of the calendar for the called party.
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Family
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