Method and apparatus for detecting performance problems in a windows-based computer system

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United States of America Patent

PATENT NO 5881222
SERIAL NO

08376714

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Abstract

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A method and apparatus is provided that measures end-user perceived performance in a computer having a windowed graphic display. The method and apparatus provides for a performance survey application which allows for detecting whether performance of the computer system has degraded. An indication is provided on the display. Also provided on the display is a button that when clicked by the user generates a record indicating that performance is poor. The status of the system is updated in response to user clicks. This in turn causes appropriate updates in the display. Finally, the record associated with the user's click is written to the appropriate memory location. In so doing, a system is provided that allows for continuous indication of the performance of the computer system.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Berry, Robert Francis Austin, TX 41 2102
Hellerstein, Joseph Ossining, NY 9 73

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