Caller ID substitution for selected telephone callers
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United States of America Patent
Stats
-
May 4, 1999
Issued Date -
N/A
app pub date -
Dec 16, 1996
filing date -
Oct 15, 1996
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A system and method for selectively adjusting the caller identification of a calling party based, in party, on parameters associated with adjusting the calling party. Security codes can be used in conjunction with a database to insure that the substituted ID is legitimate. The one embodiment or network based predictive dialer is used to place calls for agents geographically separated from both the network and other agents. The network system instigates a calling campaign where remote agents are connected through the network to called parties where the called party receives the caller ID information pertaining to the calling campaign and not the caller ID of the agent.
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