Voice-control integrated field support data communications system for maintenance, repair and emergency services
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Jul 13, 1999
Grant Date -
N/A
app pub date -
Jan 30, 1997
filing date -
Jan 30, 1997
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method and apparatus for assisting in the performance of maintenance, repair and emergency services. An integrated field support system is connectable to a customer support center. The integrated field support system comprises a portable platform (a computer), a group of peripheral devices, and a communications interface for accessing the customer support center. The field system allows field personnel to receive displays of documentation, graphics and other pictorial displays, and to issue commands orally for interpretation by a speech recognition unit. The connection to the customer support center provides personnel in that center with all data available to the field personnel and vice versa. Advantageously, this method and apparatus allow field personnel to receive the information they need to perform their tasks in an optimal fashion.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully