Communications system and method of operation for electronic messaging using structured response objects and virtual mailboxes

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 5930471
SERIAL NO

08773373

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A communications system facilitates transactions between a sender and a plurality of recipients as part of an electronic messaging system. Messaging means enable a sender to form an electronic template containing a message in the form of a structured response object for a recipient as part of a transaction between a sender and a recipient(s). Controller means receive and store the message in a virtual mailbox assigned to the transaction for access by the sender and the recipient(s). The controller means generate and send to the recipients an indicator or pointer identifying the message at an address for the virtual mailbox. The recipient(s) use the pointer address to view the electronic message in the form of a structured object response at the virtual mailbox in the controller. The recipient may ignore or file the message or send a response to the virtual mailbox. The response or lack of response to the structured object response by the recipient (s) is tracked and recorded by the controller. The status of the transaction is updated as reflected by the structured object response(s) and summarized for display by the controller upon inquiry by the sender. A reminder of a response due to a transaction is sent by the controller to the recipient(s) when selected from the summary display by the sender. When the transaction between the sender and recipient(s) ends, for one reason or another, the electronic message is erased from the virtual mailbox.

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Patent Owner(s)

Patent OwnerAddress
AT&T CORP32 AVENUE OFTHE AMERICAS NEW YORK NY 10013-2412

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Milewski, Allen E Red Bank, NJ 16 2195
Smith, Thomas M Plainfield, NJ 96 2471

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