System for coordinating on-line updates of call flows, functions and voice prompts of a telephony applications
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United States of America Patent
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Oct 26, 1999
Issued Date -
N/A
app pub date -
Oct 8, 1997
filing date -
Apr 3, 1995
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A telephony application capable of being updated while on-line is disclosed. The application supports a plurality of active dialogs with callers, and comprises functions, call flows, voice prompts, and on-line updating versions for making on-line modifications of the functions, call flows, and voice prompts. The modifications are coordinated so that selected sets of functions, call flows and voice prompts can be committed to use while one or more active dialogs are occurring without affecting the active dialog(s).
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