Importance

Loading Importance Indicators...

Abstract

There is disclosed a paging system for customers in a fast service or while-you-wait sales or service facility which is capable of being associated with or integrated with existing forms of point-of-sale hardware and software systems. The paging system notifies customers by means of an audio announcement or visual display, or both, that their order for service, identified by customer number, is ready to be delivered upon their return to the customer counter or to the delivery location. The system suppresses keyboard errors and permits correction thereof and provides for the display of several customer numbers on a continual basis until a respective customer number is deleted automatically or in response to manual input. Optionally, a skipped number feature makes service personnel aware of misdirection or unusual delay in fulfilling an order. Provision is made for two-way communication of data between hardware and software for the customer paging function and the conventional point-of-sale software and hardware with which it is associated or integrated.

Loading the Abstract Image...

First Claim