Importance

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Abstract

A methodology for determining optimal calling periods of an automated telephone system allows a user of the automated telephone system to access billing plan and detailed rate information prior to completing a toll telephone call. The user may request billing rate information for the applicable billing rate plan by entering an entire valid DTMF sequence. The optimal call periods billing information is extracted in accordance with callee and caller parameters and when the toll telephone call is to be placed. A user accessing billing rate information can use the billing rate information to determine prior to completing the toll telephone call when the optimal billing period will occur. The user can then make an informed decision as to when to complete the toll telephone call. Upon request, the user is automatically connected to the called party and the toll telephone call is completed.

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First Claim